Terms & Conditions of Sale
These Terms & Conditions of Sale govern the purchase of products through the yiloop website. By placing an order with yiloop, you agree to these terms and acknowledge that you have reviewed and accepted the applicable purchase conditions.
These terms are designed to provide transparency regarding product purchases, order processing, payment, delivery, and customer responsibilities.
Product Information
At yiloop, we make every effort to provide accurate product descriptions, images, specifications, and details for all lighting products displayed on our website.
Product information may include:
- Product dimensions
- Materials
- Colors
- Product features
- Usage recommendations
- Product images
While we aim to display products as accurately as possible, slight variations may occur due to:
- Screen display differences
- Lighting conditions during photography
- Manufacturing characteristics
- Natural material variations
Such differences do not constitute a product defect unless they significantly affect the intended function or quality of the product.
Product Availability
All products displayed on the yiloop website are subject to availability.
We reserve the right to:
- Update product availability
- Limit product quantities
- Discontinue products
- Modify product information when necessary
If a product becomes unavailable after an order has been placed, we will contact the customer regarding available options, which may include order adjustment or cancellation when appropriate.
Pricing Information
Product prices displayed on the yiloop website represent the current available pricing at the time of purchase.
Prices may change due to:
- Product updates
- Market conditions
- Promotional campaigns
- Operational adjustments
Any applicable shipping fees or additional charges will be displayed during checkout before the order is completed.
Once an order has been successfully confirmed, the purchase price will generally remain unchanged unless required by applicable circumstances.
Order Placement & Acceptance
Submitting an order through the yiloop website does not automatically guarantee acceptance.
After receiving an order, we may review order information before processing.
An order may be delayed, adjusted, or canceled in situations including:
- Incorrect pricing information
- Product availability issues
- Payment authorization problems
- Suspicious or fraudulent activity
- Incorrect customer information
If an order is canceled after payment has been received, appropriate refund arrangements will be made.
Payment Terms
Customers agree to provide accurate payment and billing information when completing a purchase.
By submitting payment information, you authorize yiloop and applicable payment service providers to process the transaction amount associated with your order.
Orders will only be processed after successful payment confirmation.
Shipping Terms
Shipping and delivery are handled according to our Shipping & Delivery Policy.
Customers are responsible for providing accurate delivery information during checkout.
yiloop is not responsible for delays caused by circumstances outside of reasonable control, including carrier delays, weather conditions, transportation issues, or other unexpected events.
Order Changes & Cancellations
Customers should contact our customer service team as soon as possible if they need to make changes to an order.
Requests for:
- Address changes
- Product changes
- Order cancellations
can only be considered before the order enters fulfillment or shipment preparation.
Once an order has been processed or shipped, changes may no longer be possible and the order may need to follow the applicable return process.
Returns & Refunds
Returns and refunds are handled according to the yiloop Return & Refund Policy.
Customers must follow the required return process and meet applicable eligibility conditions.
For complete information regarding return requirements, refund procedures, and related conditions, please refer to our Return & Refund Policy.
Product Use & Safety
Customers are responsible for using yiloop products according to the provided instructions and intended purpose.
To ensure safe use:
- Follow product instructions
- Use appropriate power sources
- Avoid improper modifications
- Keep electrical components away from unsuitable environments
yiloop is not responsible for damage resulting from misuse, unauthorized modifications, improper installation, or failure to follow product guidance.
Intellectual Property Rights
All content displayed on the yiloop website, including but not limited to:
- Brand elements
- Logos
- Product images
- Text
- Graphics
- Website design
- Marketing materials
is protected by applicable intellectual property laws.
Customers may not reproduce, copy, distribute, modify, or use yiloop content for commercial purposes without prior written permission.
Limitation of Responsibility
To the fullest extent permitted by applicable law, yiloop is not responsible for indirect, incidental, or consequential damages resulting from:
- Improper product use
- Unauthorized modifications
- External circumstances beyond our control
- Failure to follow product instructions
Nothing in these terms limits consumer rights that cannot legally be excluded.
Agreement To These Terms
By purchasing products from yiloop, you acknowledge that:
- You have reviewed product information before purchase
- You understand applicable order conditions
- You agree to follow these Terms & Conditions of Sale
These terms work together with our other website policies, including:
- Privacy Policy
- Shipping & Delivery Policy
- Return & Refund Policy
- Terms of Use
Contact Us
If you have questions regarding these Terms & Conditions of Sale, please contact:
Email:
service@yiloop.com
Phone:
+1 (646) 833-7011
Our customer service team will be happy to assist you.